Refund Policy

What is your refund policy?


To have the best MaTay’s Boutique, LLC experience, please utilize the size chart (when provided) and read the product description. If you are unsure about your size, it is always recommended to size up when completing online purchases. You can also email us at before purchasing.  At checkout, please review and confirm for the correct item, quantitycolor, size, shipping address, and payment information to prevent error as MaTay’s Boutique, LLC is not responsible for selections and/or incorrect information made by purchaser.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. If you've received an incorrect style or a defective item, please send pictures and order number for tracking purposes to within 3days of item being delivered and someone will contact you to gladly resolve. However, we make it a priority to check all items prior to shipping. By completing a purchase with MaTay’s Boutique, LLC, you are agreeing to our terms of service and every policy in place.